Politique de confidentialité

Privacy Policy – Sockywocky.com

At Socky Wocky, accessible from https://sockywocky.com, protecting the privacy of our customers and website visitors is one of our top priorities. This Privacy Policy document explains how we collect, use, and protect your personal information when you visit our website or make a purchase. By using our website, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect When you visit or interact with our website, we may collect certain types of information.

Personal Information When you make a purchase or contact us, we may collect:

  • Full name

  • Billing and shipping address

  • Email address

  • Phone number

  • Payment information (processed securely through our payment providers)

Automatically Collected Information When you browse our website, certain data may be collected automatically, including:

  • IP address

  • Browser type

  • Device information

  • Pages visited on our website

  • Time and date of visits

  • Cookies and tracking technologies This information helps us improve website performance and user experience.

2. How We Use Your Information We use the collected information for the following purposes:

  • Processing and fulfilling your orders

  • Communicating with you regarding orders or customer support

  • Improving our website and services

  • Preventing fraud and unauthorized transactions

  • Sending promotional emails or newsletters (only if you subscribe) We do not sell or rent your personal information to third parties.

3. Payment Processing Payments on our website are processed through secure third-party payment providers such as Shopify Payments, PayPal, or credit card providers. Socky Wocky does not store your full credit card details on our servers. These payment providers process your payment information according to their own privacy policies.

4. Cookies and Tracking Technologies Our website uses cookies and similar technologies to enhance user experience. Cookies help us:

  • Remember user preferences

  • Analyze website traffic

  • Improve website functionality

  • Deliver relevant marketing content You may disable cookies through your browser settings, although some parts of the website may not function properly.

5. Sharing Your Information We may share your information with trusted third parties only when necessary to operate our business, including:

  • Payment processors

  • Shipping and delivery providers

  • Website hosting and technical service providers

  • Marketing and analytics platforms These partners are required to protect your information and use it only for the services they provide.

6. Data Protection and Security Socky Wocky takes appropriate security measures to protect your personal data from unauthorized access, misuse, or disclosure. Our website uses secure technologies and encryption where appropriate to ensure the safety of your data. However, no method of internet transmission is completely secure, and we cannot guarantee absolute security.

7. Your Rights (GDPR) If you are located within the European Economic Area (EEA), you have certain rights regarding your personal data, including:

  • The right to access your personal data

  • The right to request correction of inaccurate data

  • The right to request deletion of your data

  • The right to restrict or object to processing

  • The right to data portability To exercise these rights, please contact us using the contact information below.

8. Data Retention We retain personal information only for as long as necessary to fulfill the purposes described in this policy, including legal, accounting, or reporting obligations.

9. Third-Party Links Our website may contain links to third-party websites. Socky Wocky is not responsible for the privacy practices or content of these external websites. We encourage users to review the privacy policies of any third-party sites they visit.

10. Children's Privacy Our website is not intended for individuals under the age of 13. We do not knowingly collect personal information from children.

11. Changes to This Privacy Policy Socky Wocky reserves the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page. We encourage users to review this page periodically to stay informed about how we protect their information.

12. Contact Information If you have any questions about this Privacy Policy or your personal data, please contact us:
Socky Wocky GmbH Steuernummer: 09-447/7502
UID-Nr.: ATU83155727
Registered office: Vienna, Austria
Website: https://sockywocky.com
Store 1: Singerstraße 4, 1010 Wien, Austria
Store 2: Wollzeile 21, 1010 Wien, Austria
Phone: +43 693 3016387
Email: socky@sockywocky.com