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Terms of Service – Sockywocky.com

These Terms of Service govern your use of the website https://sockywocky.com and the purchase of products from our online store. By accessing this website or placing an order, you agree to be bound by the following terms and conditions. If you do not agree with these terms, please refrain from using our website.

1. Company Information

Sockywocky.com is an online store offering stylish and comfortable socks designed to add personality and fun to everyday wear.

Our physical retail locations are:

Store 1
Singerstraße 4
1010 Wien, Austria

Store 2
Wollzeile 21
1010 Wien, Austria

Contact Information:

Phone: +43 693 3016387
Email: socky@sockywocky.com
Website: https://sockywocky.com

2. Website Use

By using this website, you confirm that you are at least 18 years of age or that you are using the website under the supervision of a parent or legal guardian.

You agree to use this website only for lawful purposes and not to engage in any activity that could damage, disable, or impair the functionality of the website.

Unauthorized activities include but are not limited to:

  • Attempting to gain unauthorized access to the website or its systems

  • Using the website for fraudulent purposes

  • Copying or reproducing website content without permission

Socky Wocky reserves the right to restrict or terminate access to the website if these terms are violated.

3. Product Information

We strive to ensure that all product descriptions, images, and prices displayed on the website are accurate and up to date.

However, we cannot guarantee that all product descriptions or other content on the website are completely free from errors.

Product colors may vary slightly depending on screen settings and device displays.

Socky Wocky reserves the right to modify or discontinue products at any time without prior notice.

4. Orders and Payments

All orders placed through our website are subject to acceptance and product availability.

Prices are displayed in EUR (€) and include applicable taxes unless otherwise stated.

We reserve the right to cancel or refuse orders if:

  • There are errors in pricing or product information

  • A product becomes unavailable

  • Fraudulent or unauthorized transactions are suspected

Accepted payment methods may include credit cards, debit cards, PayPal, and other payment methods provided through Shopify Payments.

Orders will only be processed once payment has been successfully completed.

5. Shipping and Delivery

Orders are typically processed within 1–2 business days after payment confirmation.

Delivery times vary depending on the destination and shipping provider.

Socky Wocky is not responsible for delays caused by shipping carriers, customs procedures, or other circumstances beyond our control.

More detailed shipping information is available on our Shipping & Returns page.

6. Returns and Refunds

Customers may request a return within 14 days of receiving their order, in accordance with EU consumer protection regulations.

To be eligible for a return:

  • The item must be unused

  • The item must be returned in its original packaging

  • Proof of purchase must be provided

Refunds will be processed once the returned item has been received and inspected.

Socky Wocky reserves the right to reject returns that do not meet these requirements.

7. Intellectual Property

All content on this website, including text, images, logos, product designs, and graphics, is the property of Socky Wocky and is protected by copyright and intellectual property laws.

Any reproduction, distribution, or commercial use of this content without prior written permission is strictly prohibited.

8. Limitation of Liability

To the fullest extent permitted by law, Socky Wocky shall not be liable for any indirect, incidental, or consequential damages arising from the use of this website or the purchase of our products.

Our liability is limited to the amount paid by the customer for the purchased product.

9. Third-Party Links

Our website may contain links to third-party websites or services that are not owned or controlled by Socky Wocky.

We are not responsible for the content, policies, or practices of any third-party websites.

10. Privacy

The collection and use of personal information through this website are governed by our Privacy Policy.

We are committed to protecting customer data and complying with applicable data protection regulations.

11. Governing Law

These Terms of Service are governed by the laws of Austria.

Any disputes arising from the use of this website or the purchase of our products will be subject to the jurisdiction of the courts of Vienna, Austria.

12. Changes to the Terms

Socky Wocky reserves the right to update or modify these Terms of Service at any time. Updates will be published on this page.

By continuing to use the website after changes are posted, you agree to the updated terms.

13. Contact

If you have any questions regarding these Terms of Service, please contact us:

Email: socky@sockywocky.com
Phone: +43 693 3016387
Website: https://sockywocky.com